Upspace
Last updated 24 October 2026
Upspace is a place to follow creators, do what they post, and see how you show up over time. This policy explains what we collect while you do that, why, and what you can do about it.
Upspace is operated by Squad Technologies LLC, a limited liability company registered in Pennsylvania, United States, at 213 Dylan Lane, Phoenixville, PA 19460. In this policy, "Upspace", "we", "us" and "our" mean Squad Technologies LLC. "You" means anyone who uses the Upspace app or website.
For anything in this policy, including a request to see or delete your data, write to shaun@upspace.team. We are the controller of the personal data described here.
Everything below is collected because a feature needs it. Nothing here is collected to profile you for advertising.
Your email address, which is also how you sign in — we email you a link rather than storing a password. Your display name, and whatever you choose to add: a bio, a profile photo, a link. When you join we ask what you want to get out of Upspace; your answer shapes what we show you.
Posts, Series, Cellys, comments, messages you send, and the photos and videos in them. Which activities you complete, which creators you follow, who follows you, and the signals built out of that — your Upscore, streak, salutes and rank.
When you email the Upspace team, or we email you (including messages our assistant, Supra, helps us write about your next step on Upspace), we keep a record of who it was with, when, and its subject, linked to your account so the team can follow up. The email itself stays in our team's mailboxes.
If you subscribe, the purchase happens through Apple or Google. We receive a record that your subscription is active and when it renews or lapses, through RevenueCat. We never see or store your card details. If you earn money as a creator, payouts run through Stripe, which collects the identity and bank details it needs to pay you; those go to Stripe, not to us.
Only if you turn it on: your daily step count, read from Apple Health. See Apple Health and step data below.
Only if you turn it on: a daily score from 0 to 100 describing how much of your day you spent away from your screen. See Screen Time data below — this one has an important limit.
A push notification token, so we can send the notifications you've allowed. Your app version, device model and operating system version. If the app crashes or errors, a diagnostic report that may include what you were doing at the time.
Upspace has an optional feature, the Step Score, that shows your daily steps against a 10,000 step goal and lets you compare with friends. It works only if you connect Apple Health and grant permission; if you never do, none of this applies to you.
Upspace has a second optional feature, Screens Away, which shows how much of your day you spent off your phone. It uses Apple's Screen Time API, and it works differently from everything else in this policy.
Your Screen Time usage never leaves your device. How long you spent on your phone, which apps you opened, which categories they fall into — all of it is measured on your device by iOS and stays there. It is never transmitted to us, and we could not read it if we wanted to.
What reaches our servers is a single number for each finished day: a score from 0 to 100. Not minutes, not app names, not categories. This is both our own design and a requirement of Apple's Developer Program License Agreement, which prohibits Screen Time information from leaving the device.
That score is stored against your account, shown to you, and shown to your friends — again, only members you follow who follow you back — on a leaderboard. In this version of the app, Upspace does not block, shield or restrict any app on your phone. You can withdraw Screen Time permission at any time in the iOS Settings app.
Supra is Upspace's assistant. Creators on Creator Pro use it on their web dashboard, and the Upspace team uses it on ours. You ask it a question, about your earnings, your posts or your roadmap, and it answers from your own Upspace account. It can also draft things for you: a message, a task, an email. Nothing it drafts is sent or saved until you press Confirm.
Your questions, and the account data needed to answer them, are processed by OpenAI to write Supra's answers. OpenAI does not use them to train its models. We keep your conversations with Supra, and the answers you rate, so you can return to them and so we can make Supra better.
Connecting Google is optional, and only you can do it. If you do, Supra can use the parts of your Google account you allow:
Supra reads these live from Google when you ask; we don't copy your calendar, files, contacts or inbox into Upspace. What we keep is the connection itself, encrypted, and what appears in your conversations with Supra. Nobody on the Upspace team can see your Google data, and neither can anyone you let view your dashboard. Only you can use it through Supra.
We never sell your Google data, never use it for advertising, and never use it to train AI models, ours or anyone else's. People at Upspace don't read it, except with your permission to help you, when the law requires it, or to keep Upspace secure.
Upspace's use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
You can disconnect at any time, in Settings → Google on your dashboard, or in your Google account at myaccount.google.com/permissions. When you disconnect, we delete the connection and hand the access back to Google.
Connecting Notion is optional, and only you can do it. Notion asks you which pages to share, and Supra can use only those: to find and read them when you ask, and to make a page or add to one when you confirm. Supra reads your pages live from Notion when you ask; we keep the connection itself, encrypted, and what appears in your conversations with Supra. Nobody on the Upspace team can open your Notion through Upspace, and neither can anyone you let view your dashboard. You can disconnect at any time in Settings → Notion, and in Notion under Settings → Connections.
You can email Supra at supra@upspace.team from the email address on your Upspace account. Supra reads your email to answer it, and replies to that address only. It answers only when Google confirms the email really came from your address, and it ignores email from anyone without an Upspace account, automated mail and mailing lists. Your email and the answer are processed by OpenAI to write the reply (not to train its models), and we keep them, with the conversation, as we keep your other conversations with Supra. By email, Supra only answers: it doesn't send, change or read anything else for you. Attachments are ignored.
| What for | Which data | Legal basis (EEA/UK) |
|---|---|---|
| Running the app — signing you in, showing your profile, delivering posts and messages | Account, profile, content, social graph | Performance of a contract |
| Recommending what to watch — the feed, Discover and search | What you follow, complete and search for | Legitimate interests |
| Scores and leaderboards — Upscore, Step Score, Screens Away | Completions, steps, Screen Time score, mutual follows | Consent, for steps and Screen Time |
| Subscriptions and creator payouts | Subscription status, payout details | Performance of a contract |
| Supra, our assistant — answering your questions, and doing what you confirm | Your questions and Supra's answers, the account data needed to answer, and your Google data if you connect it | Performance of a contract; consent, for Google |
| Email with our team — following up with you, and helping you with your next step on Upspace | Who, when and the subject of email with the team, linked to your account | Legitimate interests |
| Notifications you've allowed | Push token, activity that triggers them | Consent |
| Keeping it working and safe — crash reports, abuse and fraud handling | Diagnostics, device info, reports | Legitimate interests |
We do not sell personal information, and we do not share it for cross-context behavioural advertising. We use the following providers to run Upspace. Each one processes data only to provide its service to us.
| Provider | What it does for us |
|---|---|
| Convex and MongoDB Atlas | Store the app's data and run its backend |
| Cloudinary | Hosts and delivers photos and videos |
| RevenueCat | Tracks subscription status from Apple and Google |
| Stripe | Pays creators, and collects the details required to do so |
| Postmark | Sends sign-in links and account email |
| Expo | Delivers push notifications and app updates |
| Sentry | Collects crash and error reports |
| OpenAI | Turns text into numerical embeddings for search and recommendations, and writes Supra's answers and drafts. Content is not used to train their models. |
| Apple and Google | Process in-app purchases |
| If you connect your Google account to Supra: Calendar, Sheets, Drive, Contacts and Gmail, as you allow (see Supra and your Google account) |
We may also disclose information if the law requires it, to enforce our Terms of Service, to protect someone's safety, or as part of a merger or acquisition — in which case we will say so before your data moves.
We keep your account data for as long as your account exists. When you delete your account we delete your personal data, including your steps and your Screen Time scores, except where we have to keep something longer — payment records for tax and accounting, for instance, or material we need to resolve a dispute. Backups are cycled out on a rolling basis.
Your connection to Google is deleted as soon as you disconnect it, or when you delete your account. Your conversations with Supra are kept while your account exists, and deleted with it.
This section applies to you if you post on Upspace as a creator. It sits alongside everything above, which applies to creators too. Where it says "content", it means anything you publish — posts, the video, photos, audio and text in them, Series, Cellys and comments.
You own what you post. Publishing on Upspace does not transfer any of it to us, and nothing here gives us ownership of anything. There is no exclusivity. You are free to post the same content, before or after, on any other platform, in any form, for any purpose, and we will never ask you not to. Marking a post as an "Upspace Exclusive" is a label you choose, for members; it is not a grant of exclusive rights to us, and you can remove the label or the post at any time.
So that we can run the service, you give us a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, transcode, display, stream and distribute your content, and to make the derived copies the app needs — thumbnails, previews, lower-resolution versions, blur placeholders, transcripts of voice messages, and the numerical embeddings that power search and recommendations. It includes the right to show your content to members in the feed, in Discover, in search and in Series, on the web page a share link opens, and in notifications; to let members react to it with a Celly, save it to a Series, and share a link to it; and to promote you and the content you share on Upspace, on Upspace's own channels — our website, our social media accounts, and our marketing. This licence passes to the providers listed above only so they can do their job for us.
The licence lasts as long as your content is on Upspace, and no longer. We do not use your content to train artificial-intelligence models, and we do not sell it or license it to anyone else.
You can delete any post, Series or Celly at any time from inside the app, and you can delete your whole account from Settings. When you delete something, our licence to it ends and it stops being shown to members; the files behind it are no longer served anywhere, and we remove them when you delete your account or when you ask us to. A few things outlive that moment, and we want to be plain about them:
By posting you confirm that you own the content or have every right you need to post it and to grant the licence above, including for any music, footage, or images in it and from anyone who appears in it; that it does not break the law or anyone's rights; and that any health, fitness or wellness guidance in it is offered honestly and in good faith. Upspace is not a medical service, and content on it is not medical advice.
Creators earn in five ways. Each month Upspace funds a pool and splits it between creators; everything else is paid on top of it.
The current amounts, thresholds and rules for each are shown in the creator dashboard in the app. They are set by us, and we may change them, and the size of the pool, for future months. Payouts are made through Stripe, which collects the identity, tax and bank details it needs directly from you. You are responsible for any tax on what you earn. If we pay you in error we may correct it in a later payout.
Upspace is a farmer's market, not an open marketplace: curated toward what levels people up, across the four dimensions of health — physical, spiritual, mental and emotional. The same philosophy that decides what we recommend decides what we pay for, and it is shown to you in the app every time you create a post.
What earns. Content made from a real intention to help members level up their health and wellness: real, human, and aligned with the philosophy. Alignment is the filter; where a member is in their journey is the focus. Content reaches, and earns from, the members it resonates with, and inviting members who are aligned with you is the surest way to be recommended to them and to members like them.
What never earns. Eligibility is decided at the level of your whole account, not post by post, so a single post can affect everything you earn. None of the following can earn, and any of it can cost you eligibility:
If we find any of this, we may reduce how widely your content is shown, withhold part or all of a month's payout, or remove your account's eligibility to earn altogether, in which case any unpaid balance is forfeited while that stands. We may also set aside views we believe are not genuine when calculating anyone's share. A decision like this is reviewed by a person, and you can ask us to look again by emailing shaun@upspace.team. Eligibility can be restored.
Upspace is for people aged 13 and over, and is not directed at children under 13. We do not knowingly collect personal information from anyone under 13. If we learn that we have, we delete the account and its data. If you believe a child under 13 is using Upspace, email shaun@upspace.team and we will act on it.
Data is encrypted in transit and at rest with our infrastructure providers. Access to production data is limited to the people who need it. No system is perfectly secure, and we won't pretend otherwise — but if a breach affects you, we will tell you and the relevant regulator as the law requires.
Upspace is operated from the United States, and your data is stored and processed there. If you use Upspace from the EEA, the UK or elsewhere, your data is transferred to the United States under the Standard Contractual Clauses or another approved safeguard.
If you live in California, the CCPA as amended by the CPRA gives you the right to know what personal information we collect and why, to get a copy of it, to correct it, and to have it deleted. Exercising any of these will never get you worse service.
In the last 12 months we have collected these categories: identifiers (email, account id); customer records (name); commercial information (subscription status, and for creators, earnings and payout history); internet activity (in-app activity); health and fitness information (step count, if you connected Apple Health); and other data (your Screens Away score). We collect them for the purposes described above.
We have not sold or shared personal information in the last 12 months, and we do not sell or share the personal information of anyone we know to be under 16. To make a request, email shaun@upspace.team; we will verify it against the email on your account.
If you are in the EEA or the UK, you have the right to access, correct, delete, export, and object to or restrict our use of your personal data, and to withdraw consent at any time — withdrawing it doesn't undo what we did while it was given. The legal bases we rely on are in the table above. You may complain to your local data protection authority; we'd rather you emailed us first, at shaun@upspace.team.
When we change how we handle your data, we update this page and change the date at the top. If a change is significant — new categories of data, a new purpose — we will tell you in the app or by email before it takes effect.
Squad Technologies LLC
213 Dylan Lane
Phoenixville, PA 19460
shaun@upspace.team